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On No You Didn’t! Four Tips for Winning Back a Customer
I was skimming my business expenses on my American Express statement when I came across the $1600 charge for my two day, one way car...
4 min read


How a Well-Trained Dave Mitchell Warrior Handles an “8 Romantic”
I love to see years of training put to good use, especially where employee appreciation is concerned. The account below is based on...
4 min read
Got My Mojo Working, But It Just Don’t Work On You! Part Two
Muddy Waters understood the challenge of rapport building. In part one of this two-part blog post , I used the iconic Waters’ blues...
4 min read
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