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Giving Thanks for the Diverse Styles
One of the fantastic things about interactive style is that it is not determined by DNA. Our life experiences mold our mental schemas...
2 min read


This Isn’t Your Father’s Brain
Are our brains changing? What does college basketball have in common with Cabernet Sauvignon? Dave examines both those questions in this...
2 min read


Are Leaders Born or Made?
Obviously, we are very intrigued by leadership. It has been a popular topic of research at our greatest educational institutions. Our...
2 min read


The Greatest Fear
Time and time again, research on the subject of fear indicates that, for most people, public speaking tops the list. To put that result...
3 min read


Seven Strategies for Making Your 2014 Less Conflicted!
Each New Year’s Eve we make resolutions. This year, let’s resolve to end conflicts for good. Here are seven strategies for making 2014...
3 min read


Thinking About Mindfulness
Yes, the irony of this blog entry isn’t lost on me. In fact, thinking has always been the biggest barrier between me and mindfulness. I...
3 min read
Choose a Good Delusion!
On one of my recent flights, I had an interesting experience. We were boarding the flight and I was in the very first row (bulk head),...
2 min read


Five Questions with a Wine Sommelier
I was recently interviewed for an article in another organization’s newsletter on the topic of wine. With so many gatherings involving...
5 min read


My Four Personal Performance Resolutions for 2015
I know it is a cliché to do a blog about resolutions around the New Year. Truth be told, I don’t really do resolutions; I prefer to do...
3 min read


Holiday Wines So Nice, From a Town Named Twice!
It happens at EVERY event at which I speak . My host takes the stage and launches into my introduction. “Dave Mitchell is President of...
4 min read


Your Favorite Memories May Just Be the Greatest Threat to Your Happiness
I have an odd relationship with Facebook . Maybe you do, too. I think it must be a lot like my parents’ relationship with each other. ...
3 min read


Finding Mindfulness in Packing Tape
Rivaled only by childbirth (so I am told) and buying a car, I don’t know of many life experiences that combine so much joy with so much...
4 min read


Tip the Band
Most of my time is spent immersed in one of two distinctly different environments. Either I am in front of hundreds of people who expect...
3 min read
A Daunting Journey to Baggage Claim Six
She was clearly confused. Before boarding even began, she had tried to walk out onto the tarmac of Pasco Airport . Only the impressive...
3 min read


How to Blow Millions of Dollars in Less Than a Minute
The Customer Experience! It is a phrase I like to use to remind my clients what they are creating every day for the consumer. That was...
3 min read


Four Forgotten Elements of Customer Service Recovery
No matter how committed your organization is to service excellence and the customer experience , you will miss the mark on occasion. I...
3 min read


Conversations in the Age of ME
I have a love/hate relationship with technology. I love that it makes me efficient, productive and provides an ever-present source of...
1 min read
What is Your Leadership Legacy?
The fine folks at Eagles Talent invited me to post a blog entry about the title question. Oddly, for a man who founded a company named...
3 min read


18 Days on the Road and I am Going to Make it Home Tonight
I recently wrapped up an 18-day tour that took me to 13 different cities. While that sounds very exciting, the best thing about a tour...
2 min read
Are You Listening?
As part of my Masters of Education degree from the University of Illinois, I experienced several courses that focused on the transfer of...
3 min read
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