Seven Tips for Increasing Sales and Customer Satisfaction in 2014

Posted on January 13, 2014 by Dave Mitchell

Fundamentally exceptional consultative selling requires that the sales professional disappear within the process.  When a customer is looking for a product or service, the sales professional must serve as the matchmaker between what the client needs and what is available … Continue reading →

Seven Strategies for Making Your 2014 Less Conflicted!

Posted on December 27, 2013 by Dave Mitchell

Each New Year’s Eve we make resolutions. This year, let’s resolve to end conflicts for good. Here are seven strategies for making 2014 your least conflicted year every! Few people are comfortable resolving conflicts with others and even fewer still … Continue reading →

The Greatest Fear

Posted on April 10, 2012 by Dave Mitchell

Time and time again, research on the subject of fear indicates that, for most people, public speaking tops the list.  To put that result into perspective, dying ranks anywhere between third and seventh in that same research.  As Jerry Seinfeld … Continue reading →

Are Leaders Born or Made?

Posted on January 10, 2012 by Dave Mitchell

Obviously, we are very intrigued by leadership.   It has been a popular topic of research at our greatest educational institutions.  Our most lauded minds have written countless books about the concept.  No person would deny that leadership is an essential … Continue reading →

This Isn’t Your Father’s Brain

Posted on December 18, 2011 by Dave Mitchell

Greetings! Are our brains changing? What does college basketball have in common with Cabernet Sauvignon? Dave examines both those questions in this month’s edition of the Leadership Difference newsletter. I remember a few years back when Cadillac tried to appeal … Continue reading →

Giving Thanks for the Diverse Styles

Posted on November 11, 2011 by Dave Mitchell

One of the fantastic things about interactive style is that it is not determined by DNA.  Our life experiences mold our mental schemas and determine our sensitivities:  emotional, logical, conceptual or tactile.  While this creates a rich and beneficial diversity around us, it … Continue reading →